Hestra

Delivery terms & conditions

Below you'll find all information regarding our webshop. If you have any further questions you're welcome to call us on +46 370 - 33 97 00.

TERMS AND CONDITIONS Martin Magnusson & Co AB website

These terms and conditions apply when you as a consumer order through our web shop on hestragloves.com and its subdomains. As these terms and conditions may be subject to change at any time and without foregoing notice, we advise that you read these prior to each purchase.

By placing an order you agree to the terms set out below. Your order has been accepted once you have received an order confirmation sent to the e-mail address you specified when the order was placed. The agreement is between you and Martin Magnusson & Co AB.

OUR CONTACT INFORMATION

Martin Magnusson & Co AB
Box 116
330 27 Hestra
Tel. 0370-33 97 10
Fax. 0370-33 97 05

customerservice@hestragloves.com

Physical address:
Martin Magnusson & Co AB
Äspåsvägen 5
330 27 Hestra, Sweden

customer service

If you have questions about your order or our products then please contact us Monday – Friday 08.00 – 16.00 CET

customerservice@hestragloves.com

+46 (0)370-33 97 10

reservation

We reserve the right for potential variances in available inventory that prevents us from fulfilling your order. Should the product you have ordered not be available then we will contact you to make sure that you are refunded without delay.

prices

The prices shown on our website are including VAT Sales tax and excluding freight costs unless specified otherwise. The effective price is the price indicated for each product at the time of your order. Our prices may be subject to change at any time and without foregoing notice. We reserve our right to change and correct our prices should mistakes occur.

payment

We use Klarna Checkout as payment method. Available means of payment are those provided by Klarna. By submitting an order you accept the terms for Klarna Checkout. The terms are available upon checkout when you submit your order. For further information about Klarna Checkout, please visit www.klarna.com

Martin Magnusson & Co AB does not receive or store any account number or credit card information.

If you are under the age of 18 you will need approval from your guardian in order to place an order.

shipping

Currently we are only able to ship to private addresses within Sweden. We will update with information regarding other countries once available.

We ship using Posten MyPack. Freight is charged at 80 SEK for orders below 2000 SEK. For orders of 2000 SEK or above no freight is charged. Your order is normally sent within 2 working days and estimated delivery time is 2-3 days.

PERSONAL DATA / PRIVACY POLICY

This Privacy Policy, along with our Terms of Use, governs your use of the Hestra Gloves website at hestragloves.com ("Site") Our Site may contain links to other websites.

WHAT INFORMATION IS COLLECTED?

We may collect personal information from you on our Site or through any other digital or personal communication with you in our system. Information collected by us is voluntarily provided by you and may include information such as your name, email address, and physical address. Our Site may also collect general information about your technology interface or preferences (such as the type of browser used or the files requested).

The information we may collect includes, but may not be limited to:

Your contact information to register to receive updates, promotions from us, such as your first name, last name, and email address;

Information to process your purchases, such as your name, shipping information and products purchased;

Your transaction history relating to the purchase of our products and services;

Information regarding your browser and other technical specifications required to use our Site;

Computer data or files, often called "cookies," which may be sent by your web browser and stored on an individual computer to allow our server to "recognize" you through the navigation of the Site and for us to credit your account for various online transactions;

Your IP address to measure our website traffic and to help provide a more personalized experience.

returns

Please note any return must be made within 14 days of your original purchase.

In order to receive a full credit, the gloves should not have been used and its original labeling must be intact. Before returning your product please contact us to obtain an RA number to be displayed on the package. Please contact us at:

returns@hestragloves.com

warranty

We warranty our gloves to be free from defects in materials and workmanship for the usable life of the product. Hestra reserves the right to determine if the gloves meet this criteria. At our discretion we will either repair or replace the item free of charge.

If you’re not satisfied with the quality of your gloves then please contact us at:
customerservice@hestragloves.com

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